Certified Medical Administrative Assistant (CMAA)

Certified Medical Administrative Assistant

Medical administrative assistants (also called medical office assistants/ administrators, medical secretaries, or patient services representative) are critical in keeping healthcare offices running smoothly, and also play an important role in the patient experience. Tasks vary by setting, but may include:

  • Reviewing and answering practice correspondence
  • Operating computer systems to accomplish office tasks
  • Answering calls and scheduling appointments
  • Greeting patients and updating electronic medical records
  • Updating and maintaining patient and other practice-specific information
  • Coordinating operation reports such as time and attendance
  • Operating office software and equipment

Tuition, Fees and Program Requirements

Tuition for the CMAA program is $900.  Need-based scholarships are available to qualified Rappahannock County residents.  Residents of surrounding counties may be eligible for financial assistance from special funds. RappCE will work with each qualified applicant to identify resources for financial support.

Your tuition includes all classroom materials.  Non-refundable application fee – $25.  NHA exam fee is $117.  Exam fees are not included as a part of your tuition.

Ready to apply?  Start here.


Certified Medical Administrative Assistant (CMAA)
Course Information
  • Course Id: CMAA
  • Days: Tuesdays
  • Timings: 9:00 am - 2:00 pm

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